Claims

CLAIMS Requirements

  • Copy of current Driving Permit
  • Completion of the claim form
  • Our inspection of the motor vehicle(s)
  • Police Reports where necessary
  • An estimate of repair from a garage of your choice where repairs are likely to be done
  • Two Estimates / Quotations
  • Police Report / Appropriate Authority Report
  • Original Medical reports
  • LD forms from labour office
  • Original medical receipt (medical claims)
  • Post-mortem and death certificate where applicable
  • Statement from employer on accident/death
  • Pay slip of insured person/claimant
  • Pay slips of the previous 2 months
  • Employee ID
  • Approved sick leave forms
  • Police Report
  • Carrier/Transporters Statement
  • Letter from client to carrier/transporters
  • Bill of Lading
  • Invoices
  • Police/Appropriate Authority Report e.g. Local council report
  • Medical Reports
  • Original medical receipts
  • Post-mortem and death certificate (death)
  • Statement of Employer on accident / death
  • Pay slip of insured person or claimant
  • Police Report / Appropriate Authority report
  • Estimates of repairs or invoices for replacement of loss / damaged item(s)

How to CLAIM from your policy

Use the following Procedure

  • Motor: Should any accident occur involving your vehicle you should immediately notify your account handler/agent/broker, office and Police giving details of the accident and location.
  • Accident: You should also do the same as for Motor Insurance. With Group Personal Accident, medical forms should accompany the claim but in case of death a post-mortem report and death certificate must be submitted for settlement of the claim.
  • Worker’s Compensation/Group Personal Accident: In case a worker sustains injuries, the District Labour Office should be immediately notified. A doctor’s report should be submitted along with the LD forms.
  • Fire/Marine, Goods-in-Transit/Miscellaneous Risks: The report should be made immediately to us and the Police.

Do not do the following

  • Accept liability
  • State the accident was your fault
  • Repair or replace lost or damaged property without authority from Statewide Insurance Company Ltd
  • Dispose damaged property and or salvage without authority from Statewide Insurance Company Ltd
  • Rely on police or local authority to report your accident to us. Report to us yourself
  • Fail to pursue recovery from third parties as this will affect your overall experience.
In all instances, report to the nearest Police Station and service office as soon as you get a loss.