Claims

How to CLAIM from your Policy

USE THE FOLLOWING PROCEDURE DO NOT

   Motor: Should any accident occur involving your vehicle you should immediately notify your account handler/agent/broker, office and Police giving details of the accident and location.

    Accident: You should also do the same as for Motor Insurance. With Group Personal Accident, medical forms should accompany the claim but in case of death a post-mortem report and death certificate must be submitted for settlement of the claim.

    Worker's Compensation/Group Personal Accident: In case a worker sustains injuries, the District Labour Office should be immediately notified. A doctor's report should be submitted along with the LD forms.

    Fire/Marine, Goods-in-Transit/Miscellaneous Risks: The report should be made immediately to us and the Police.

    Accept liability

    State the accident was your fault

    Repair or replace lost or damaged property without authority from Statewide Insurance Company Ltd

    Dispose damaged property and or salvage without authority from Statewide Insurance Company Ltd

    Rely on police or local authority to report your accident to us. Report to us yourself

    Fail to pursue recovery from third parties as this will affect your overall experience.

CLAIMS Requirements

MOTOR CLAIMS WORKERS’ COMPENSATION MARINE/GOODS IN TRANSIT PERSONAL ACCIDENT – BODILY INJURY/DEATH FIRE/BURGLARY/ALL RISK/MONEY/MISCELLANEOUS ACCIDENT

    Copy of current Driving Permit

    Completion of the claim form

    Our inspection of the motor vehicle(s)

    Police Reports where necessary

    An estimate of repair from a garage of your choice where repairs are likely to be done

    Two Estimates / Quotations

    Police Report / Appropriate Authority Report

    Original Medical reports

    LD forms from labour office

    Original medical receipt (medical claims)

    Post-mortem and death certificate where applicable

    Statement from employer on accident/death

    Pay slip of insured person/claimant

    Pay slips of the previous 2 months

    Employee ID

    Approved sick leave forms

    Police Report

    Carrier/Transporters Statement

    Letter from client to carrier/transporters

    Bill of Lading

    Invoices

    Police/Appropriate Authority Report e.g. Local council report

    Medical Reports

    Original medical receipts

    Post-mortem and death certificate (death)

    Statement of Employer on accident / death

    Pay slip of insured person or claimant

    Police Report / Appropriate Authority report

    Estimates of repairs or invoices for replacement of loss / damaged item(s)


In all instances, report to the nearest Police Station and service office as soon as you get a loss.

CLAIM forms

Submit a CLAIM