How to CLAIM from your Policy
Motor: Should any accident occur involving your vehicle you should immediately notify your account handler/agent/broker, office and Police giving details of the accident and location.
Accident: You should also do the same as for Motor Insurance. With Group Personal Accident, medical forms should accompany the claim but in case of death a post-mortem report and death certificate must be submitted for settlement of the claim.
Worker's Compensation/Group Personal Accident: In case a worker sustains injuries, the District Labour Office should be immediately notified. A doctor's report should be submitted along with the LD forms.
Fire/Marine, Goods-in-Transit/Miscellaneous Risks: The report should be made immediately to us and the Police.
State the accident was your fault
Repair or replace lost or damaged property without authority from Statewide Insurance Company Ltd
Dispose damaged property and or salvage without authority from Statewide Insurance Company Ltd
Rely on police or local authority to report your accident to us. Report to us yourself
Fail to pursue recovery from third parties as this will affect your overall experience.
Copy of current Driving Permit
Completion of the claim form
Our inspection of the motor vehicle(s)
Police Reports where necessary
An estimate of repair from a garage of your choice where repairs are likely to be done
Two Estimates / Quotations
Police Report / Appropriate Authority Report
Original Medical reports
LD forms from labour office
Original medical receipt (medical claims)
Post-mortem and death certificate where applicable
Statement from employer on accident/death
Pay slip of insured person/claimant
Pay slips of the previous 2 months
Approved sick leave forms
Letter from client to carrier/transporters
Bill of Lading
Police/Appropriate Authority Report e.g. Local council report
Original medical receipts
Post-mortem and death certificate (death)
Statement of Employer on accident / death
Pay slip of insured person or claimant
Police Report / Appropriate Authority report
Estimates of repairs or invoices for replacement of loss / damaged item(s)