On 26th September 2025, we had the honor of hosting Ms. Rita Namakiika Nangono, Chairperson of the Insurance Appeals Tribunal, for an insightful engagement with our team.

In her presentation, Ms. Nangono highlighted how the Tribunal’s findings are influencing insurance practices and strengthening accountability across the sector. By examining real case outcomes and their wider implications, we gained a deeper appreciation of the Tribunal’s role in promoting fairness, trust, and transparency between insurers and policyholders.

A First-of-Its-Kind Dialogue

We are proud to be the first insurance company to organize such a dialogue with the Insurance Appeals Tribunal. The engagement provided a unique platform for learning, reflection, and collaboration, bridging regulatory oversight with day-to-day industry practice.

Our Commitment to Excellence

This event reaffirmed our commitment to advancing industry knowledge, fostering dialogue, and upholding the highest standards of integrity and customer protection. By spearheading such initiatives, we continue to strengthen trust and deliver meaningful value to our policyholders.