A Letter to Our Customers Amid the Coronavirus Pandemic

For the health and safety of our customers, we have taken steps to limit exposure to the corona virus. We have put in place proper contingency plans to respond to disruptive incidents, such as COVID-19, while safeguarding the health of our employees and minimizing the impact on the delivery of services to you.

  • A progressive work-from-home policy has been impleented for most of our associates. We are well equipped technologically and operationally, and have taken steps to ensure our ability to serve you with minimal disruption.
  • Our key staffs are available at our Head Office and branches to ensure timely and efficient service delivery.
  • We will continue to process claims in a way that keeps both our customers and associates safe. For specific questions, please contact your account manager.

We realize these are uncertain times as the world navigates this pandemic. That is why are fully committed to ensuring the health, safety, and well-being of our customers. This is our top priority in order to maintain the business continuity needed to provide the support and service you rely on from us.

As this situation evolves, we will proactively reach out if there is additional support we can provide. In the meantime, if you have any further questions, please contact us at 0312262119, 0414345996, 0757442499

Thank you for being a customer and for your continued trust as we manage through this time together.

Yours sincerely,
Joseph William Kiwanuka
Managing Director